Privacy Policy

Last Updated: August 12, 2026

This Privacy Policy describes how Three Rivers Vintage (“we,” “us,” “our,” or “Company”) collects, uses, shares, and protects personal information when you visit, browse, or make a purchase from https://threeriversvintage.com (the “Site”), visit our boutique at 112 S. Broad Street, Grove City, PA 16127, United States, or otherwise communicate with us (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Site or Services.

Quick Reference

Topic	Summary
Information We Collect	Contact details, order and payment metadata, account details where applicable, communications, and device or usage data collected through cookies and similar technologies.
Payment Data	We do not store full credit-card numbers, expiration dates, or CVV codes. Secure third-party payment processors handle payment-card data.
Cookies	Essential, performance, analytics, and marketing cookies may be used to operate the Site, understand usage, and measure advertising effectiveness.
Sale of Personal Information	We do not sell, rent, or trade personal information to third parties for their own marketing purposes.
Your Privacy Choices	You may request access, correction, deletion, portability, or marketing opt-out, subject to applicable law.
Privacy Request Response	We aim to respond to verified privacy requests within 30 days, unless a longer period is permitted or required by law.
Privacy Contact	support@threeriversvintage.com or +1 (724) 264-4138.

1. Information We Collect

We collect information that is reasonably necessary to operate the Site, process orders, communicate with you, protect transactions, and improve the Services.

1.1 Information You Provide Directly

When you place an order, create an account where available, subscribe to communications, submit a review, or contact us, you may provide:

Contact Information: Your full name, email address, phone number, and mailing address.
Shipping and Billing Details: Delivery address, billing address, and any delivery instructions you choose to provide.
Order Information: Items purchased, item measurements or sizes selected, quantities, order preferences, return details, and transaction history.
Payment Information: Payment method details and transaction status. We do not store full payment-card numbers, expiration dates, or CVV codes. These details are processed by secure third-party payment providers.
Account Information: If you create an account, account credentials, saved preferences, and order history. Passwords are stored in protected form by the applicable platform.
Customer Communications: Messages, emails, phone inquiries, return requests, and other communications you send to us.
Reviews and Feedback: Ratings, reviews, testimonials, or other feedback you choose to submit.

1.2 Information Collected Automatically

When you use the Site, we or our service providers may collect certain information through cookies, pixels, web beacons, server logs, and similar technologies, including:

Device Information: IP address, browser type, operating system, device type, device identifiers, and general technical settings.
Usage Information: Pages visited, products viewed, search activity, time spent on the Site, items added to cart, links clicked, referral source, and interaction patterns.
General Location Information: Approximate location derived from your IP address. We do not collect precise GPS location information through the Site.

1.3 Information from Third Parties

We may receive limited information from trusted service providers to complete orders and operate the Services. This can include:

Payment Processors: Payment confirmation, payment status, fraud-screening results, and limited reference details such as the last four digits of a card.
Shipping Carriers: Tracking updates, delivery confirmation, address-verification information, and carrier claims information where relevant.
Analytics and Advertising Providers: Aggregated or pseudonymous information about Site traffic, marketing performance, and user interactions.
Social Media Platforms: Limited information when you interact with our social media content or choose to connect an account through an available feature.

2. How We Use Personal Information

We use personal information for the following business and operational purposes:

Purpose	How We Use Information
Order Fulfillment	To process payments, prepare and ship orders, provide tracking, manage returns and refunds, and respond to purchase-related questions.
Transactional Communications	To send order confirmations, payment notices, shipping updates, delivery notices, return updates, and customer-service responses.
Security and Fraud Prevention	To verify transactions, help prevent fraud, investigate suspicious activity, protect accounts, and maintain the security of the Site.
Marketing Communications	With your consent where required, to send newsletters, new-arrival notices, offers, and other promotional communications. You may opt out at any time.
Site Improvement and Analytics	To understand how visitors use the Site, improve navigation and performance, troubleshoot errors, and evaluate product and marketing content.
Legal Compliance	To meet tax, accounting, recordkeeping, consumer-protection, and other applicable legal obligations.

3. How We Share Personal Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We disclose personal information only when necessary to operate the Services, fulfill an order, comply with law, or protect our rights and customers.

3.1 Service Providers

We may share relevant information with the following categories of service providers:

E-commerce and Hosting Providers: To host the Site, process online orders, manage product information, and maintain essential Site functionality.
Payment Processors: To authorize and process payments securely.
Shipping and Logistics Providers: To deliver orders, provide tracking, and resolve delivery issues.
Email and Customer-Service Providers: To send transactional messages, manage subscriber communications, and respond to support requests.
Analytics and Advertising Providers: To understand Site traffic and evaluate or deliver advertising, subject to the choices described in Section 6.
Professional Advisors: Accountants, legal advisors, insurers, and other advisors who need access for legitimate business purposes and are subject to confidentiality obligations.

3.2 Legal, Safety, and Business Reasons

We may disclose personal information when we reasonably believe disclosure is necessary to comply with a law, regulation, subpoena, court order, or lawful government request; enforce our policies; protect the safety, rights, and property of Three Rivers Vintage, customers, or the public; or investigate possible fraud or security incidents.

If Three Rivers Vintage is involved in a business restructuring, sale of assets, merger, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law and this Privacy Policy or a successor policy that provides materially similar protections.

4. Your Privacy Rights and Choices

Depending on where you live and applicable law, you may have the rights described below. We will honor verified requests as required by law.

4.1 Access and Data Portability

You may request a copy of the personal information we hold about you. Where required by law, we will provide the information in a portable, commonly used format.

4.2 Correction

You may request that we correct inaccurate or incomplete personal information. You may also be able to update certain account information through your account settings.

4.3 Deletion

You may request deletion of personal information, subject to lawful exceptions such as records we must keep for tax, accounting, fraud prevention, warranty, or legal-compliance purposes.

4.4 Marketing Opt-Out

You may stop receiving promotional emails by clicking the “Unsubscribe” link in a marketing email or by contacting us at support@threeriversvintage.com. Even after opting out, we may still send transactional messages about your orders, payments, returns, or account.

4.5 California Privacy Notice

If you are a California resident, you may have rights to know, access, correct, or delete certain personal information, subject to applicable exceptions. You may also have the right to opt out of the sale or sharing of personal information as defined by California law. Three Rivers Vintage does not sell personal information for monetary consideration. To submit a privacy request, use the contact details in Section 11.

4.6 How to Submit a Request

To exercise a privacy right, contact us at support@threeriversvintage.com or +1 (724) 264-4138. Please provide enough information for us to verify your identity and understand your request. We aim to respond to verified requests within 30 days, unless a longer period is permitted or required by law.

5. Data Security and Retention

5.1 Security Measures

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. These safeguards include encrypted connections (SSL/TLS), restricted access to systems and records, and use of secure service providers for payment processing.

No internet transmission or electronic-storage system can be guaranteed completely secure. You are responsible for protecting account credentials and notifying us promptly if you suspect unauthorized access to your account.

5.2 Retention Periods

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to resolve disputes, and to meet legal obligations. Typical retention periods may include:

Order and Payment Records: 3–7 years for accounting, tax, and business-record purposes.
Customer-Service Communications: 1–2 years after the last interaction, unless a longer period is necessary to resolve an issue.
Marketing Information: Until you unsubscribe, withdraw consent, or request deletion, subject to applicable law.
Analytics Data: A limited period consistent with the settings of the applicable analytics provider and our operational needs.

When information is no longer needed, we take reasonable steps to delete, aggregate, or anonymize it.

6. Cookies and Similar Technologies

The Site uses cookies and similar technologies to make the shopping experience work, remember preferences, understand traffic, and measure marketing performance.

6.1 Types of Cookies

Essential Cookies: Required for functions such as security, cart management, checkout, and saving cookie-consent preferences.
Performance and Analytics Cookies: Help us understand how visitors use the Site, identify technical issues, and improve the Site’s functionality.
Marketing Cookies: May help measure advertising effectiveness and present more relevant advertisements on third-party platforms.

6.2 Analytics and Advertising Technologies

Where enabled on the Site, we may use providers such as Google Analytics, Google Ads, and Meta Pixel to evaluate traffic and advertising performance. These providers may collect information through their own cookies or similar technologies under their respective privacy policies.

6.3 Managing Cookies

You can control cookies through your browser settings and, where available, through the Site’s cookie-consent options. Blocking certain cookies may affect features such as cart functionality, checkout, or account access. You can also learn more about managing advertising preferences at https://optout.aboutads.info/.

7. Third-Party Links and Services

The Site may include links to third-party websites, social media platforms, payment services, or marketplaces. When you leave our Site or interact with a third party, that third party’s privacy policy and terms will apply. We are not responsible for the privacy, security, or content practices of third-party websites and encourage you to review their policies before sharing information.

8. Children’s Privacy

Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it. If you believe a child has provided us with personal information, please contact us immediately at support@threeriversvintage.com.

9. International Data Transfers

Three Rivers Vintage operates in the United States. If you access the Site or place an order from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. Data-protection laws in those locations may differ from the laws in your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, technology, or business operations. We will post the updated policy on this page and revise the “Last Updated” date. For material changes, we may provide additional notice through the Site or by email where appropriate. Your continued use of the Services after an updated policy becomes effective constitutes acceptance of the revised policy.

11. Contact Us and Privacy Requests

If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about our data practices, please contact us:

Email: support@threeriversvintage.com
Phone: +1 (724) 264-4138
Support Hours: Wednesday–Saturday, 11:00 AM–5:00 PM ET
Response Time: We aim to respond to general privacy inquiries within 1–2 business days and verified privacy-rights requests within 30 days.
Store Address: 112 S. Broad Street, Grove City, PA 16127, United States

12. Business Information

Trading Name: Three Rivers Vintage
Website: https://threeriversvintage.com
Business Address: 112 S. Broad Street, Grove City, PA 16127, United States
Email: support@threeriversvintage.com
Phone: +1 (724) 264-4138

13. Policy Consistency and Cross-Reference

This Privacy Policy should be read together with our Return & Refund Policy, Shipping Policy, Payment Policy, and Terms of Service. In the event of a conflict between this page and general statements elsewhere on the Site, this Privacy Policy governs privacy-related matters.

14. Commitment to Privacy

We are committed to handling personal information responsibly and being transparent about our practices. Thank you for trusting Three Rivers Vintage with your information.