Privacy Policy

This Privacy Policy describes how Three Rivers Vintage, operated by We Can Custom LLC (“we,” “us,” or “our”), collects, uses, discloses, and protects your personal information when you visit, use our services, or make a purchase from threeriversvintage.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

By using any of our Services, you agree to the collection and use of your information as outlined in this policy. If you do not agree with our practices, please refrain from using our Site or Services.

Last Updated: May 23, 2026

1. Information We Collect

To provide you with the best experience and fulfill your orders, we collect information from the following sources:

a) Information You Provide Directly

When you interact with us — whether by placing an order, creating an account, or contacting our support team — you voluntarily provide us with:

Contact Details: Full name, shipping address, billing address, phone number, and email address.
Order Information: Items purchased, sizes, styles, and payment confirmation details.
Account Details: Username, password, and saved preferences if you create an account on our Site.
Customer Support Communications: Records of messages, inquiries, and feedback submitted when you contact us for assistance.

b) Automatically Collected Data (Cookies & Tracking Technologies)

We automatically collect certain data about your interaction with our Site through cookies, pixels, and similar tracking technologies. This includes:

Device Data: IP address, browser type, operating system, device identifiers, and device model.
Usage Data: Pages visited, products viewed, time spent on the Site, items added to cart, and click patterns.
Location Data: General location information derived from your IP address. We do not collect precise GPS location data.

c) Information from Third Parties

We receive limited data from trusted service partners to process your orders and improve our services:

Payment Processors (e.g., Stripe, PayPal): We receive transaction confirmations and the last 4 digits of your card for record-keeping. We do not store full credit card numbers. All payment processing is handled securely by our payment partners.
Shipping Carriers (e.g., USPS, DHL): Shipping updates, tracking information, and delivery confirmations.
Analytics Partners (e.g., Google Analytics): Aggregated and anonymized data about Site usage and performance.
Advertising Partners (e.g., Meta Pixel, Google Ads): Data used to measure ad performance and deliver relevant advertising. See Section 6 for details on how to manage these preferences.

2. How We Use Your Personal Information

We use your personal information only for the following purposes:

Purpose	Description
Order Fulfillment	To process payments, ship orders, handle returns and exchanges, and provide customer service related to your purchases.
Transactional Communications	To send order confirmations, shipping updates, delivery notifications, and responses to your support inquiries.
Security & Fraud Prevention	To detect and prevent fraudulent transactions, unauthorized access, and protect our customers and business.
Marketing & Personalization	With your consent, to send newsletters, promotional offers, and personalized product recommendations. You may opt out at any time by clicking “Unsubscribe” in any marketing email or by contacting us directly.
Site Improvement	To analyze usage patterns, improve our website functionality, and enhance your overall shopping experience.
Legal Compliance	To comply with applicable laws, regulations, tax obligations, and legal requests from authorities.

3. Disclosure of Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

We share your data only with service providers who are necessary for our operations and who are contractually obligated to use your information solely for the purposes we specify and to maintain appropriate security measures. These include:

E-commerce Platform (e.g., WooCommerce / WordPress): To host our website and manage our online store.
Payment Gateways (e.g., Stripe, PayPal): To securely process your payments.
Shipping Carriers (e.g., USPS, DHL): To deliver your orders to the address you provide.
Analytics & Advertising Tools (e.g., Google Analytics, Meta Pixel): To measure site performance and advertising effectiveness. These tools may set cookies on your device. See Section 6 for how to manage these.
Professional Advisors: Accountants, lawyers, and consultants who require access to information for legitimate business purposes, subject to confidentiality obligations.
Legal Authorities: When required by law, court order, subpoena, or government request, we may disclose your information to the appropriate authorities.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data. We honor all requests in accordance with applicable law.

Right to Access: Request a copy of the personal data we hold about you.
Right to Deletion: Request that we erase your personal information, subject to legal retention requirements.
Right to Correction: Ask us to update or correct inaccurate or incomplete information.
Right to Opt-Out of Marketing: Withdraw your consent for marketing communications at any time, without affecting the lawfulness of prior processing.
Right to Data Portability: Request a copy of your data in a structured, machine-readable format.
Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances.

California Residents (CCPA): If you are a California resident, you have the right to know what personal information we collect, to request deletion of your data, and to opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact us at support@threeriversvintage.com.

To exercise any of the rights listed above, please contact us using the information provided in Section 10. We will respond to all verified requests within 30 days.

5. Data Security & Retention

Security Measures: We implement industry-standard security measures — including SSL/TLS encryption, secure servers, and access controls — to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law:

Order and payment records are retained for 3–7 years for tax and accounting purposes.
Customer support communications are retained for 1–2 years.
Marketing data is retained until you opt out or withdraw consent.
Account data is retained for as long as your account remains active, or until you request deletion.

Once your information is no longer needed, we securely delete or anonymize it.

6. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your experience, analyze Site traffic, and support our marketing efforts. You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our Site.

Types of Cookies We Use:

Essential Cookies: Strictly necessary for the Site to function, including shopping cart and checkout functionality. These cannot be disabled.
Performance & Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics). Data collected is aggregated and anonymized.
Marketing & Advertising Cookies: Used to deliver personalized advertisements and measure the effectiveness of our marketing campaigns (e.g., Meta Pixel, Google Ads). You may opt out of personalized advertising by visiting https://optout.aboutads.info/ or adjusting your browser settings.

For more information about how to manage cookies, visit www.allaboutcookies.org.

7. Third-Party Links & Services

Our Site may contain links to third-party websites, social media platforms, or services (such as Instagram, Facebook, or Etsy). We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policy of any third-party site before providing personal information.

8. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately at support@threeriversvintage.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Services after any changes become effective constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how we handle your data, please contact us:

Email: support@threeriversvintage.com
Phone: +1 (724) 264-4138
Support Hours: Monday – Friday, 11:00 AM – 5:00 PM ET
Response Time: We aim to respond to all privacy-related inquiries within 1–2 business days, and to all data rights requests within 30 days
Store Address: 112 S. Broad Street, Grove City, PA 16127, United States
Trading Name: Three Rivers Vintage
Legal Name: We Can Custom LLC
Registered Office: 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, United States

We are committed to protecting your privacy and being fully transparent about how we handle your personal information. Thank you for trusting Three Rivers Vintage.