Last Updated: August 12, 2026

At Three Rivers Vintage, we carefully inspect and package every one-of-a-kind vintage piece before it leaves our boutique. This Shipping Policy explains our order-processing time, shipping costs, delivery estimates, tracking process, and the steps to take if a shipment is delayed, damaged, or missing. Please read this policy before placing your order at https://threeriversvintage.com.

Quick Reference

1. U.S. Shipping Rates & Delivery Timeframes

We offer transparent, flat-rate standard shipping for domestic orders delivered within the United States. Free standard shipping is available on eligible domestic orders of $99.00 USD or more.

Important: Transit time begins after the 1–3 business-day processing period has been completed. Total estimated delivery time is the processing time plus the transit time. Shipping charges, applicable taxes, and the final order total are shown at checkout before you submit payment.

2. Order Processing & Fulfillment Timeline

Processing Time: Please allow 1–3 business days for us to review, prepare, and carefully package your order for shipment. Because our inventory is made up of authentic vintage items, we take care to verify the selected piece and ensure it is protected for transit.

Order Cut-Off Time: Orders placed before 5:00 PM ET on a support day may begin processing that day. Orders placed after 5:00 PM ET, on days when our support team is unavailable, on weekends, or on public holidays will begin processing on the next available business day.

Business Days and Support Hours: Our standard support hours are Wednesday–Saturday, 11:00 AM–5:00 PM ET. Processing and carrier handoff schedules can vary around public holidays and carrier service interruptions.

Delivery Estimates: All processing and transit timeframes are estimates, not guaranteed delivery dates. Carrier operations, weather, public holidays, peak-season volume, customs procedures, and address-verification issues can affect delivery timing.

3. International Shipping

Availability: International shipping is available only to destinations supported at checkout. Shipping rates are calculated at checkout based on the destination, package weight, and available carrier services.

Estimated Transit Time: International orders generally require 10–20 business days in transit after the processing period. Total estimated delivery time can be longer if customs clearance or local delivery conditions cause delays.

Tracking: A tracking number will be provided when available. In some countries, detailed tracking may be limited after the package is transferred from the international carrier to a local delivery provider.

Customs, Duties, and Taxes: Import duties, customs fees, VAT, and other destination-related charges are not included in product prices or shipping charges unless specifically shown at checkout. These charges are the responsibility of the recipient. Please check with your local customs authority before ordering if you need more information about potential charges.

4. Shipping Carriers & Methods

We select shipping services that are appropriate for the delivery destination and the size, value, and handling needs of your order. Domestic shipments may be sent through carriers such as USPS or DHL. International shipments may be sent through services such as USPS International, DHL, or a local delivery partner.

The carrier selected for your order will be identified in your shipment confirmation email. Carrier availability may vary by destination and service conditions.

5. Shipment Origin

All orders are prepared and shipped from our boutique at the following address:

Three Rivers Vintage
112 S. Broad Street
Grove City, PA 16127
United States

Your shipment confirmation email will include the carrier and tracking information associated with your order.

6. Order Tracking & Shipment Notifications

Once your order ships, we will send a shipment confirmation email to the email address provided at checkout. The email will include, where available:

• Your tracking number;
• The carrier handling your shipment;
• A link or instructions for tracking the package; and
• An estimated delivery date supplied by the carrier.

You may also track your order through our Order Tracking page or on the carrier’s website using the tracking number in your shipment confirmation.

If you do not receive shipment confirmation within 5 business days after placing your order, please contact us at support@threeriversvintage.com.

7. Delivery Delays & Missing Packages

Delivery delays can occasionally occur for reasons outside our control, including:

• Weather disruptions or natural events;
• Carrier delays or operational interruptions;
• High shipment volume during peak periods;
• Customs inspections or import procedures for international orders;
• Public holidays; and
• Incomplete, incorrect, or unverifiable shipping details.

If your order is late: Please contact us with your order number and tracking information if a domestic order has not arrived within 15 business days after shipment, or if an international order has not arrived within 30 business days after shipment. We will review the tracking information and, where appropriate, work with the carrier to investigate the shipment.

If a package is marked delivered but cannot be located: Please check with household members, neighbors, building management, and the carrier first. If the package still cannot be located, contact us promptly with your order and tracking details so that we can assist with the carrier’s investigation process.

8. Shipping Address Accuracy

Please review your delivery address carefully before completing checkout. Your shipping address should include:

• Your full name;
• Street address, including apartment, unit, or suite number where applicable;
• City, state or province, postal or ZIP code, and country; and
• A current phone number for delivery coordination where needed.

Three Rivers Vintage is not responsible for delays, failed deliveries, or lost packages resulting from an address that was entered incorrectly, incompletely, or illegibly at checkout. If a package is returned to us because of an address issue, we will contact you to discuss re-shipment. Additional shipping charges may apply.

9. Shipping Restrictions & Special Addresses

One Shipping Address Per Order: Each order can be delivered to one shipping address. If you need items sent to multiple addresses, please place separate orders.

PO Boxes: PO Box delivery may be available for U.S. orders when the selected carrier supports it. Please ensure the PO Box address is complete and accurate.

APO/FPO Addresses: Availability for military addresses depends on the selected carrier and destination requirements. Please contact us before ordering if you need delivery to an APO/FPO address.

Local Pickup: Local pickup may be available by advance arrangement at 112 S. Broad Street, Grove City, PA 16127. Please contact us before placing an order to confirm availability and pickup instructions. Do not visit for pickup until you receive confirmation that your order is ready.

10. Damaged or Defective Items Upon Arrival

If your package arrives visibly damaged or an item appears damaged on arrival, please take the following steps:

1. Document the Issue: Take clear photographs of the outer package, internal packaging, and the item from multiple angles.
2. Contact Us Within 48 Hours: Email support@threeriversvintage.com or call +1 (724) 264-4138. Include your order number, tracking number, and photographs.
3. Keep the Packaging: Do not discard the box, packing materials, or shipping label until we complete our review or tell you otherwise.
4. Resolution: If the damage is confirmed, we will provide a prepaid return label and arrange a replacement if available, or issue a full refund to the original payment method.

For related return requirements, please see our Return & Refund Policy.

11. Shipping Support & Contact Information

If you have a shipping question, need help tracking an order, or want to report a delivery concern, please contact our support team:

• Email: support@threeriversvintage.com
• Phone: +1 (724) 264-4138
• Support Hours: Wednesday–Saturday, 11:00 AM–5:00 PM ET
• Response Time: We aim to respond within 1–2 business days.
• Store Address: 112 S. Broad Street, Grove City, PA 16127, United States

12. Business Information

• Trading Name: Three Rivers Vintage
• Website: https://threeriversvintage.com
• Business Address: 112 S. Broad Street, Grove City, PA 16127, United States
• Email: support@threeriversvintage.com
• Phone: +1 (724) 264-4138

13. Policy Consistency & Cross-Reference

This Shipping Policy should be read together with our Return & Refund Policy, Payment Policy, Privacy Policy, and Terms of Service. In the event of a conflict between this page and general statements elsewhere on the Site, this Shipping Policy governs shipping-related matters.

14. Policy Changes & Updates

Three Rivers Vintage may update this policy from time to time to reflect operational, legal, or customer-service changes. Any update will be posted on this page with a revised “Last Updated” date. Your continued use of our website or store after an update becomes effective constitutes acceptance of the revised policy.

Last Updated: August 12, 2026